FAQ

Frequently asked questions

Do you have a brick and mortar store location near me?


No we do not. We are an online discount diamond tooling service that keeps our overhead super low so that we can keep your costs down as low as possible.




Do you offer free shipping?


Yes! Orders that exceed $1000 in diamond tooling will recieve free shipping anywhere in the lower 48 states in the USA. Liquid chemicals and Slurry Sponge do not qualify for free freight.




Can I return products if they are unused and unopened?


Because the nature of our business is to keep costs down to a minimum we do not accept returned goods that are purchased online. PLEASE PAY ATTENTION TO WHAT YOU ARE ORDERING! If you have ordered the wrong product you can, at your own expense. return the product in an effort to exchange for a different SDT item that is equal or greater in price. You would have to pay the difference in the price for the exchanged items if the replacdement item has a higher price.




How long with my diamond tooling last?


This is an extremely subjective question that has a long answer. All of these tools are designed to last approximatley 10,000 ft² when the bond of the tools are matched up with the proper hardness of the concrete. When using Sika Cutting Agent you can expect longer life from your wet tools.